Feeling ripped off by your cell phone carrier? You are definitely not alone! Here is a list of the secrets and complaints about and from cell phone and voice mail users.
- The mysterious *System Access Fee* - What it is and what it ISN'T.
The cell phone system access fee. Many (most if not all) cellular carriers will offer a *lower* rate than a competitor to get your call to sign up. They will somewhere along the sales pitch line tell you there is a *small* system access fee to be paid monthly (ya, every month!) Many tell you this is a government fee! IT ISN'T. This is such false advertising. It is also against their very own carrier licensing! So what indeed is it? Simply an extra fee they get away with charging you just because they can get away with it.
- The DEAD ZONES
The dreaded *Dead Zone*.... It is the consumer #1 complaint! The carrier told you your coverage would be *nationwide* or something like that. You're on your cell in the middle of an important conversation and - Wham - the cell goes down - NO SERVICE. Very common - Never told to you by the service provider.
- The *Free-Phone* Craze -
BEWARE of Free phones - (beware of free anything ;} ). Free does not mean quality nor should you expect any. Carriers are notorious for giving away crappy free phones. In my opinion, the C333 was probably the worst cell phone made! Nokia I will stand by - they appear to be the best in testing done acros the board; but you really need to try before you by becaue there is NO way of telling from the box what the phone is going to do! NONE! Be forewarned - If you sign a contract to get you free phone, you better read ALLLLL of the print because you may be locking yourself into a 2 year plan that you cannot get out of no matter how crappy the service is!
- Long distance rates
Most carriers used to charge by the second. Not anymore - they round up - so if you talk for say 1 minute and 2 seconds, you pay for 2 minutes. The old cheaper by the second is not offered any more. On your home Landline phone, you are probably getting average 7 cents/minute on long distance; but 30 cents per minute on your cell! WHY? Seriously, why? Because they CAN. The carrier can charge you whatever they feel like and it costs them NO MORE than any landline provider and probably less in most cases. These cell phone carriers re perfectly free to add on their own margins of profit.
- Spam Voice Mail Complaints
- Spam You get to PAY FOR!
- Trace the Phone Spammer here!
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